Legal
Privacy Policy
Last updated: [Effective Date].
1. Who controls your data
Auteq ("we", "us") is the data controller for personal data collected through this website. Our registered office is [Registered Address]; company number [Company Number]. We are registered with the Information Commissioner's Office (ICO) under [ICO Registration Number].
2. What we collect
We only collect what you give us through our forms:
- Trial requests: your name, role, dealership or group, work email, phone number and number of sites.
- Contact enquiries: your name, work email, optional dealership or group, and your message.
We also record the technical metadata of a submission (IP address, browser user-agent and timestamp) to help prevent spam and abuse.
3. Why we use it, and our lawful basis
We use your details solely to respond to your enquiry and to arrange a trial. Our lawful basis is our legitimate interest in responding to people who contact us, and taking steps at your request prior to entering into a contract.
4. reCAPTCHA
Our forms are protected by Google reCAPTCHA, which helps us tell humans from bots. Its use is subject to Google's Privacy Policy and Terms of Service. reCAPTCHA may collect hardware and software information for security purposes.
5. Who we share it with
We do not sell your data. We share it only with the service providers that help us run the site and respond to you (for example our email and hosting providers), and where required by law.
6. How long we keep it
We keep enquiry records for as long as needed to follow up and for our legitimate business records, then delete them.
7. Your rights
Under UK GDPR you have the right to access, correct, erase, restrict or object to our processing of your data, and to data portability. To exercise these rights, contact us at [Contact Email]. You also have the right to complain to the ICO (ico.org.uk).
8. Cookies
See our Cookie Policy for details of the cookies this site sets.
9. Contact
For any privacy question, email [Contact Email].